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Return Authorization Form

These are the steps if you need to send a product back for repair or replacement. Please note that this form is for new requests only.

  1. Complete the Return Merchandise Authorization Form (RMA) below
  2. Your request will be reviewed by our team and assigned a case number.
  3. Once reviewed, you will receive an email with your case number.

*** Setcom reserves the right to invoice for items where no problem is found. Please ensure that items are thoroughly tested prior to sending them for repair.

*** If a product was purchased through a Setcom dealer, please contact that dealer for their return policy information.

Last updated on November 1st, 2023