For technical support with your Setcom product, please contact Setcom at 1-650-965-8020 ext. 703 or email tech@setcomcorp.com. For questions concerning repairs or conversion, please visit the Repairs and Conversions section of this site.
We'll be able to help you more quickly if you have the following information when you call:
For police motorcycle ComKits
- the Setcom product number(s) affixed to the product(s) as well as a copy of the invoice or packing list;
- the make and model of the motorcycle;
- the make and model of the radio(s) to which you're interfacing;
- a summary of any modifications made to the product in the field (ie if the product was converted to work with a radio other than the one with which it was designed to work).
For Intercom Systems
- the Setcom product number(s) affixed to the product(s) as well as a copy of the invoice or packing list;
- a copy of the system diagram supplied with the system;
- the make and model of the radio(s) to which you're interfacing;
- if the radio has a remote control head, the make and model of the control head;
- a summary of any modifications made to the product in the field (ie if the product was converted to work with a radio other than the one with which it was designed to work).
For other products
- the Setcom product number(s) affixed to the product(s) as well as a copy of the invoice or packing list;
- the make and model of the radio(s) to which you're interfacing;
- a summary of any modifications made to the product in the field (ie if the product was converted to work with a radio other than the one with which it was designed to work).
